Springs · Kitchener
Extension Spring Replacement
The home inspector's report on the house you are buying flags the garage door: extension springs with no safety cable running through them, coils showing rust, and a door that sank when he lifted it partway.
In plain words
What you have afterwards is a door that behaves like a much lighter object. Both corners leave the floor together, the door holds still when you stop it at waist height, and it settles onto the floor instead of slamming. The opener runs quietly, because it is guiding a balanced door rather than hauling a heavy one, and its safety reversing works as designed. Both springs are new, both carry a containment cable, the pulleys turn freely and both S-hooks sit in the same hole. You also get the spring rating and door weight written down, so the next set can be ordered without measuring everything again.
How the visit goesThe opener groans on the way up and the door slams the last foot on the way down, hard enough to rattle the windows. The motor is the same one it always was; something in the springs has stopped doing its share.
Extension Spring Replacement
How the visit goes
Both springs, side by side
Even when only one spring has snapped, both are read closely. The technician looks for gaps opening between coils with the door up, which means the wire has stretched and lost its pull; rust pitting and scale, especially where the spring sits nearest the back wall; a spring hanging visibly longer or lower than its partner; and end loops that have opened or cracked. The two are compared for length, coil diameter and wire size, because springs of different ratings are sometimes found on the same door after a past repair. Whatever is found, the outcome is the same, a new matched pair, but the reading tells the technician what rating the door really needs.
Bringing the opener back into step
The opener is the last thing touched. Once the door balances by hand, the trolley is reconnected and the door run through several full cycles under power while the technician watches the cables ride their pulleys and the springs stretch evenly. Because the door is now lighter to move than it was on tired springs, the opener's force and travel settings are reset to suit; a force setting left high would push a balanced door too hard. Then the reversal checks are done in front of you: a block laid flat under the centre of the door, which the door must touch and reverse from, and a hand passed through the photo-eye beam while the door closes.
Checking the balance yourself
You can confirm the springs are still doing their share without going near them. With the door closed and nobody in the opening, pull the opener's red release cord so the trolley lets go of the door. Lift the door by its handle to roughly hip height and take your hands away. A door on good springs stays about where it is; if it sinks to the floor the springs have weakened, and if it rises on its own they are pulling harder than the door weighs. Either way it is a call rather than a job for you. Reconnect the opener the way your manual describes, usually by running it once.
Extension Spring Replacement
In the van
Track clamps or locking pliers
Extension springs, matched pair
Lag screws and hanger bolts
Containment (safety) cables
Garage-door spray lubricant
Extension Spring Replacement
What affects the quote
Door weight and size
Spring rating follows the door's weight, and a wide insulated door or a wood door takes heavier springs than a light single. Weight and height together set the parts on the quote.
Time of the call
An evening, weekend or holiday visit costs the same amount as a weekday daytime appointment for an extension-spring replacement. The technician confirms the exact figure once the springs, cables and door weight have been checked on site.
Corroded fasteners
In an unheated garage the bolts through pulley forks and hanger brackets rust solid; freeing or cutting them and fitting new hardware takes time and shows in the parts list.
What to have ready
- Does one corner of the door hang lower than the other?
- Is a spring broken in two, hanging loose, or just looking stretched?
- Does the opener still move the door, and does it sound strained?
Extension Spring Replacement: questions
QuestionsHow do you know which springs my door needs?
By weight. Extension springs are rated for the weight they lift, so the technician releases the opener and weighs the door on a scale, then matches that figure and the door's height to a spring rating and stretch length. The old springs are measured as a check on wire size, coil diameter and length. Where the two disagree, the scale decides, since doors gain weight from added insulation or panels.
Can I keep using the opener until the spring is replaced?
It is better to leave the door where it is. With one spring gone, the opener is lifting most of the door's weight on its own, which strains the motor, can bend the top section and often throws a cable off its pulley, adding to the work. Use another door in and out, keep the bay clear, and let the technician move the door once it is secured.
What is the difference between extension springs and torsion springs?
They balance the door in different places. Extension springs are the two long coils that run beside the horizontal tracks and stretch as the door closes; they work through pulleys and cables. A torsion spring is wound on a shaft above the door opening and turns drums that wind the cables. The parts, the way tension is set and the service itself are different, so it helps to say which you have when you call.
Related services
- Garage Door Hinge ReplacementOn the old wood door, one hinge has pulled away from the panel, dragging a screw and a chunk of soft timber with it.
- Garage Door Track Repair or ReplacementBacking out this morning, the mirror caught the track beside the door.
- Garage Door Cable ReplacementThe car bumper kissed the door on the way in.